1. Introduction

The website www.marmaladecollective.com (“website”) is owned and operated by Marmalade Ventures Ltd (“we”, “our” and “us”), a company incorporated in England and Wales under company registration number 12224966. Our registered office is at 20-22 Wenlock Road, London, England, N1 7GU, United Kingdom.

These terms of use (“Terms of Use”) (together with the documents referred to in it) apply to the use of our website, regardless of how you access it. Please read these Terms of Use carefully before you proceed.

Please also read our privacy policy ("Privacy Policy") which explains how we will use any information about you that we receive and our cookie policy (“Cookie Policy”). The Privacy Policy and the Cookie Policy form part of these Terms of Use.

We may, at any time and without notice, terminate your access to or use of this website. If we do so, you do not have the right to bring any claim or claims against us.

To contact us, please email hello@marmaladecollective.com

By using this website you accept, and agree to abide by these Terms of Use.

If you do not agree to these Terms of Use, please do not use this website. These Terms of Use were last updated on the date shown at the end. We may change these Terms of Use at any time by posting an updated version on our website, so you may wish to check it before using this website.

3. Prohibited uses

You may only use this website for lawful purposes. You may not use this website:

  • in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;
  • to interfere with any other user’s use or enjoyment of the website;
  • to prescribe treatments to other users;
  • to create, check, confirm, update or amend your own or someone else’s databases, records, directories, customer lists, mailing or prospecting lists;
  • to send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards (see below);
  • to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam); and/or
  • to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.
4. Intellectual Property Rights

Unless we expressly state otherwise, the content of the website (including without limitation, software, graphics, text, images, designs, compilations, databases, targeting information, and the trademarks, logos, domain names, trade names, service marks, trade identities, any and all copyright material (including source and object code), and all other materials related to the website) (the "Content") is protected by applicable copyrights, trademark rights, database rights and other proprietary rights. We (and/or our licensors) own the Content. Nothing in these Terms of Use grants you a right or licence to use the Content except as expressly provided in these Terms of Use.

You may not use any of the material on this website without our prior written permission for your own commercial purposes, whether by reproducing, duplicating, re-selling, copying, downloading, printing, linking to, editing, broadcasting, distributing or otherwise.

Subject to strict compliance with these Terms of Use, we grant you a limited, personal, non-exclusive, non-commercial, revocable, non-assignable and non-transferrable licence to use the website and to view, download for caching purposes only, and print pages from the website for your own personal non-commercial use.

5. Registration

Certain parts of our website may require you to register and provide certain information about yourself and where you do this you agree to:

  • provide true, accurate, current and complete information about yourself as prompted by the relevant registration form (the "Registration Data") and
  • maintain up-to-date Registration Data to keep it true, accurate, current and complete.

Our use of Registration Data and certain other information about you is subject to our Privacy Policy.

When you register on our website, you will be given a unique username and/or password that gives you access to your website account. You are responsible for maintaining the confidentiality of your username and password, and are fully responsible for all activities that occur through your website account. You agree to (a) immediately notify us if you become aware of any unauthorised use of your password or website account or any other breach of security by sending an appropriately worded email to hello@marmaladecollective.com and (b) ensure that you exit from your website account at the end of each session. We cannot and will not be liable for any loss or damage arising from your failure to comply with these requirements.

6. Contribution standards

These contribution standards apply to any and all material (including without limitation text, images, clips, videos, comments, posts and any underlying material) uploaded, shared or submitted to our website by any user (“User Contributions“), and to any interactive services associated with it. The standards apply to each part of any User Contribution as well as to its whole and you must comply with the spirit of the following standards as well as the letter. You warrant that User Contributions that you upload to the website comply with these standards, and you indemnify us for any breach of that warranty.

Contributions must:

  • be accurate (where they state facts);
  • be genuinely held (where they state opinions); and/or
  • comply with applicable law in the UK and in any country from which they are posted.

Contributions must not:

  • contain any material which is defamatory of any person;
  • contain any material which is obscene, offensive, hateful or inflammatory;
  • promote sexually explicit material or violence;
  • promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;
  • infringe any copyright, database right, trademark or other intellectual property rights of any other person;
  • be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence;
  • promote any illegal activity;
  • be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety;
  • contain contact details, last names, telephone numbers, street addresses or other identifying information of private individuals or public figures which compromises the privacy or security of anyone other than yourself;
  • be likely to harass, upset, embarrass, alarm or annoy any other person;
  • be used to impersonate any person, or to misrepresent your identity or affiliation with any person;
  • place any links on the website where those links take users to unlawful material or material that otherwise contravenes these contribution standards;
  • place on the website advertisements nor make commercial solicitations nor use the website for any commercial purposes (which would include using the website to promote or encourage the sale of your goods/services);
  • give the impression that they emanate from us, if this is not the case; and/or
  • advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.

We accept no responsibility for any statements, material (including User Contributions) or other submissions placed on our online forums by you or any third party, or for any loss or damage resulting from your breach of these contribution standards.

We reserve the right to edit or remove any material and User Contribution uploaded, shared or submitted using the website, for any reason whatsoever.

Notwithstanding our rights under these Terms of Use in relation to User Contributions, we do not undertake to monitor the submission or publication of User Contributions or users' use of the website. If you find any content on our website to be in any way offensive, obscene, defamatory, racist, harmful, inaccurate, unlawful, illegal, infringing of any third party rights, deceptive in any way or otherwise in breach of our contribution standards, please notify us by email at hello@marmaladecollective.com and using the subject heading “Unacceptable Content”.

With respect to User Contributions that you upload, share or submit to our site, you grant us the royalty-free, perpetual, irrevocable, non-exclusive and fully sub-licensable right and licence to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform and display your User Contribution worldwide and/or to incorporate it in other works in any form or media (whether now known or invented in the future, which may include other internet sites, mobile, television and/or radio) and you acknowledge that your User Contribution may be made available with advertising and/or sponsorship.

You agree to waive any moral or similar rights in any jurisdiction that you may have in and to any of the User Contribution you upload, share or submit, even if the User Contribution is modified, altered or changed in a way which is not agreeable to you.

7. Suspension and termination

We reserve the right to modify, suspend or discontinue any service offered by us or any part of it (including the availability of any features of or pages on the website) at any time and without notice or liability to you. We will determine, in our discretion, whether there has been a breach of these Terms of Use through your use of the website. When a breach has occurred, we may take such action as we deem appropriate. Failure to comply with these Terms of Use constitutes a material breach and may result in our taking all or any of the following actions:

  • immediate, temporary or permanent withdrawal of your right to use the website;
  • immediate suspension or termination of your membership (where possible we will try to warn users that their access to their membership may be suspended or terminated);
  • immediate, temporary or permanent removal of any posting or material uploaded by you to the website;
  • issue of a warning to you;
  • legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach;
  • further legal action against you; and/or
  • disclosure of such information to law enforcement authorities as we reasonably feel is necessary.

We exclude liability for actions taken in response to breaches of these Terms of Use. The list of possible responses above are not exhaustive, and we may take any other action we reasonably deem appropriate.

User Contributions that you have uploaded, shared or submitted using the website may still appear on the website even after your registration has terminated. We shall continue to have the right to use your User Contributions in accordance with the licence granted to us under these Terms of Use.

8. Disclaimer

Accessing or using this website or its content in any way is done entirely at your own risk. You will be responsible for any loss or damage to any computer, device, software, systems or data resulting directly or indirectly from the use or inability to use this website or its content.

We are under no obligation to provide uninterrupted access to this website. We reserve the right to restrict your access to this website at any time and for any reason.

We do not guarantee that the contents of this website will be free of errors, bugs, worms, trojans or viruses or otherwise make any representations as to the quality or accuracy or completeness of the content available on the website including, but not limited to any price quotes, stock availability data or non-fraudulent representations. You are responsible for maintaining appropriate software on your computer or device to protect you from any such errors, bugs, worms, trojans or viruses.

To the fullest extent permissible by law, we exclude any and all liability to you resulting from your use of the website or connected to these Terms of Use. This exclusion includes but is not limited to any type of damages, loss of data, income or profit or loss or damage to property belonging to you or third parties arising from the use of this website or its contents. Nothing in these Terms of Use is intended to limit our liability to you for death or personal injury resulting from our negligence or that of our employees or agents.

This website may provide hyperlinks to websites or other online resources under the control of third parties. Any such links are provided solely for your convenience. These third party websites and resources have their own terms of use and privacy policies which you will need to comply with. We have no control over the contents of these third-party websites or resources and we are not responsible for the availability or contents of any linked websites and do not endorse them in any way.

Information on our website does not constitute any form of advice, recommendation, representation, endorsement or arrangement by us and is not intended to be relied upon by you in making (or refraining from making) any specific investment or other decisions. If we mention third party companies on our website, we usually do so because of their attractive information or offers. As general policy, we don't vet them on customer service or investigate their solvency (how likely they are to go bust). Given that the impact of any information expressed on our website can vary widely based on your particular circumstances, you should always carry out your own research into the product that is of interest to you

Some of the links included on our website are affiliate links. These are links which take you directly or indirectly to a product provider and may result in us receiving a small fee or commission as a consequence of you clicking purchasing a product from it. However, our independence is paramount to us and our selection of links is not influenced by any fee/commission received by any service or product providers

We do not accept any responsibility or liability for any loss or damage you may incur resulting from: any transaction you decide to place on any third party website advertised on our website or via our services; arising from any information available on our website; or in connection with any voucher codes advertised on the website.

Voucher Codes

From time to time we will display voucher codes to help you reduce the price you pay for a specific product or service. We will do our best to ensure all voucher codes (also known as discount codes or coupon codes) advertised on the website are valid, however we make no guarantee in regards to voucher codes validity and we shall not be held liable in any way whatsoever if a voucher code fails to apply a discount.


By entering our competitions, you are consenting to share your email address with Marmalade Collective for marketing purposes. The competitions rules set out below apply.

  • The entrant(s) must be aged 18 or over.
  • Proof of identity and age may be required.
  • All entries must be made directly by the person entering the competition.
  • Employees of Marmalade Collective and their close relatives and anyone otherwise connected with the organisation or judging of the competition are not permitted to enter the competition.
  • Entries made online using methods generated by a script, macro or the use of automated devices will be void.
  • The winner(s) is(are) responsible for expenses and arrangements not specifically included in the prizes, including any necessary postage and packaging costs for delivery from the prize suppliers.
  • Failure to respond and/or provide an address for delivery, or failure to meet the eligibility requirements may result in forfeiture of the prize.
  • Use of a false name or address will result in disqualification.
  • Competitions may be modified or withdrawn at any time.
  • No responsibility can be accepted for entries lost, delayed or corrupted, or due to computer error in transit.
  • One standard entry per person per competition.
  • The prizes are as stated, are not transferable to another individual and no cash or other alternatives will be offered.
  • Prizes are subject to availability and the prize supplier's terms and conditions.
  • In the event of a prize being unavailable, the promoter reserves the right to offer an alternative prize of equal or greater value.
  • The provider of the prize is specified within the promotional material.
  • Reasonable efforts will be made to contact the winner(s). If the winner(s) cannot be contacted, or are unable to comply with these terms and conditions, the Promoter reserves the right to offer the prize to the next eligible entrant drawn at random, or in the event that the promotion is being judged the Promoter reserves the right to offer the prize to the runner(s)-up selected by the same judges.
  • The winner(s) agree(s) to the use of their name, photograph and disclosure of county of residence and will co-operate with any other reasonable requests by Marmalade Collective relating to any post-winning publicity.
  • The winners will be notified by email within 28 days of the closing date.
  • The winner must reply to the winning email within 5 working days, failure to do so will result in a new winner being generated.
  • Confirmation of the prize will be made in writing to the winner(s).
  • By entering any competitions, an entrant is indicating his/her agreement to be bound by these terms and conditions.

We welcome 'hot links' and deep-links to the website, by which we mean that you may include a link to any page of the website on other websites, provided that you do not use such link in any way which would imply partnership, affiliation, endorsement or sponsorship of any service or product or which may bring us or the other brands in our group into disrepute. You may not display the Content or allow it to be displayed surrounded or framed or otherwise surrounded by material not originating from us without our consent. If you would like to license our material, please email hello@marmaladecollective.com. We reserve the right to withdraw any such permission at any time.

11. Personal Data

We take your privacy and the protection of your data very seriously. When registering as a member of the website or interacting with other services offered by us via the website it may be necessary for you to provide some personal information to us. We will keep your personal information secure and will use it only in accordance with our Privacy Policy. All personal information held by us will be held in accordance with the terms of applicable data protection laws.

12. Entire agreement

These Terms of Use are the entire agreement between us and you in relation to your use of the website, and supersede any and all prior terms, conditions, warranties or representations in respect of such use to the fullest extent permitted by law. If any term of these Terms of Use is held to be invalid or unenforceable, the remainder of these Terms of Use shall remain valid and enforceable.

13. Applicable law

These Terms of Use will be governed by the English law and any disputes will be subject to the exclusive jurisdiction of the England courts.

Last updated: 4 March 2022